These Terms of Use ("Terms") constitute a legally binding agreement between the user ("you") and the relevant regional entity operating under the brand name da Salon, which includes, but is not limited to, Shipshape Innovations (India), Pollenbrains Pte. Ltd. (Singapore), and other regional operators in countries like Australia and the UAE. These Terms apply across all da Salon platforms including:
By accessing or using any of these Platforms, you agree to comply with and be bound by these Terms. If you do not agree, you must not use the Platforms.
To use the da Salon Platforms, you must be at least the legal age of majority in your jurisdiction. Individuals under this age must not use the Platforms unless supervised by a parent or legal guardian who accepts these Terms on their behalf.
Where account registration is required, you must provide accurate, current, and complete information and keep it up to date at all times. You are solely responsible for safeguarding your login credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized use or suspected breach of security. You agree not to create more than one account per person or business unless expressly permitted by da Salon. Your account is personal to you and must not be transferred or shared without authorization.
Failure to meet these responsibilities may result in suspension or termination of your access, and da Salon reserves the right to take legal action in cases of fraud or abuse.
We grant you a limited, revocable, non-transferable, non-exclusive right to use the Platforms solely for lawful purposes consistent with the intended use of the services provided.
You may use the Platforms to manage salon operations, book appointments, purchase professional beauty and wellness products, sell beauty products through authorized vendor interfaces or registered business accounts, and explore employment or hiring opportunities, depending on your user type and the services available in your region. da Salon Market specifically enables verified partners to list and sell professional-grade cosmetics, tools, and equipment to other salon businesses and approved buyers, subject to compliance with platform-specific policies and applicable commercial laws. Commercial exploitation, replication, or redistribution of the Platforms or their content outside of permitted use cases—such as unauthorized bulk selling or scraping of listings—without explicit written consent from da Salon is strictly prohibited.
You agree not to:
Any unauthorized use will result in the immediate termination of your access rights and may subject you to legal liability.
You agree to use the Platforms ethically and in compliance with all applicable laws, regulations, and industry standards. You must not:
We reserve the right to monitor, moderate, or remove any content that violates these Terms or the rights of other users or third parties. Repeated violations may result in account suspension or legal action.
By registering on or using any of the da Salon Platforms, you expressly consent to receive communications from da Salon and its regional operators via email, SMS, phone calls, push notifications, and in-app alerts for both transactional and promotional purposes. These communications may include but are not limited to booking confirmations, appointment reminders, purchase receipts, account verification, feedback requests, service updates, offers, and promotional campaigns tailored to your profile or activity.
You acknowledge and agree that such communications are deemed essential for the proper functioning and user experience of the Platforms, and therefore, any prior listing or registration of your mobile number under a national Do Not Call (DNC), Do Not Disturb (DND), or similar opt-out directory shall not apply or shall be considered expressly waived for communications originating from da Salon or its authorized representatives. Your continued use of the Platforms constitutes your agreement to this waiver.
If you wish to modify your communication preferences, you may do so within the relevant account settings or by contacting our support team. However, certain essential service-related messages may continue regardless of opt-out status to ensure proper delivery of services.
All content available on the Platforms, including but not limited to software, design, text, graphics, logos, videos, audio, and data, is the property of da Salon or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws.
You retain ownership of any content you upload, such as reviews, photos, or service listings ("User Content"). However, by submitting such content, you grant da Salon a perpetual, worldwide, royalty-free license to use, display, distribute, and reproduce your content in connection with our business operations.
You agree not to use or reproduce any copyrighted content from the Platforms without express permission.
While we aim to provide uninterrupted and reliable service, da Salon does not guarantee continuous availability. Access to the Platforms may be suspended temporarily or permanently for maintenance, updates, or unforeseen disruptions.
We are not liable for any losses resulting from downtime or service interruptions. You acknowledge that access may be limited based on your internet connection, device capabilities, or geographic location.
Your use of the Platforms is also governed by our Privacy Policy, which outlines how we collect, use, store, and share your personal data. By using any da Salon Platform, you consent to the data practices described in our Privacy Policy.
We take reasonable steps to protect your data, but you acknowledge that no internet transmission is entirely secure. You agree to use the Platforms at your own risk and understand that da Salon is not liable for unauthorized access beyond our reasonable control.
All trademarks, logos, brand names, service marks, and content—whether textual, visual, auditory, or software-based—appearing on any of the da Salon Platforms are the property of da Salon, its regional operators, or third-party licensors. This includes, but is not limited to, the da Salon name, the da Salon logo, feature icons, domain names, promotional materials, and proprietary designs used across our services.
You are not permitted to use, reproduce, modify, distribute, or display any such marks or content without the prior written consent of da Salon or the rightful third-party owner. Any unauthorized use may constitute a violation of applicable intellectual property laws and result in civil and/or criminal penalties.
Requests for permission to use da Salon brand assets must be submitted in writing to support@dasalon.com and must include a detailed description of the intended use. Granting of permission is at our sole discretion and may be revoked at any time without prior notice.
The Platforms may contain links to third-party websites or services, including integrated tools, external booking platforms, or product vendors. These are provided for your convenience only.
We do not endorse or take responsibility for the content or practices of these third parties. Your interactions with them are governed by their terms and privacy policies. Use of third-party services is at your sole risk.
We reserve the right to terminate or restrict your access to the Platforms at any time, without notice, if you violate these Terms or engage in behavior that we deem harmful to the Platform, its users, or third-party partners.
Upon termination, your right to use the Platform ceases immediately. We may retain or delete your data in accordance with our Privacy Policy and applicable laws.
You may terminate your account voluntarily by contacting customer support or through settings within the relevant Platform (if available).
We welcome your feedback, ideas, and suggestions regarding our Platforms. By submitting feedback, you grant da Salon a non-exclusive, worldwide, royalty-free right to use such feedback for any purpose without acknowledgment or compensation.
We reserve the right to implement or disregard suggestions at our discretion.
Not all services or features are available in every country. da Salon reserves the right to restrict access to specific services based on your region due to licensing, regulatory, or operational considerations.
By accessing the Platform outside of your registered region, you assume responsibility for compliance with local laws and limitations.
You acknowledge and agree that your use of the Platforms is solely at your own risk. All da Salon Platforms, including services, features, content, and third-party integrations, are provided strictly on an “as is,” “as available,” and “with all faults” basis. da Salon, along with its regional operators, affiliates, licensors, directors, officers, employees, service providers, vendors, and business associates (collectively, the “Protected Parties”), expressly disclaims all warranties—express, implied, or statutory—including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted use, compatibility, or error-free performance.
We do not guarantee that:
You agree that da Salon is not responsible for third-party acts, omissions, or service failures. Any reliance on content or engagement through the Platforms is done entirely at your own discretion and risk. In jurisdictions where disclaimers are limited, such exclusions shall apply to the fullest extent permissible by law.
To the maximum extent permitted by applicable law, you expressly agree that da Salon, including its parent companies, subsidiaries, regional operating entities, affiliated companies, directors, officers, employees, agents, licensors, vendors, service providers, and authorized business associates (collectively, the “Protected Parties”), shall not be liable for any loss or damage of any kind, whether direct or indirect, incidental, consequential, special, exemplary, or punitive, including but not limited to personal injury, pain, suffering, emotional distress, loss of revenue, loss of profits, loss of contracts, loss of anticipated savings, loss of business, business interruption, loss of opportunity, loss of use, loss or corruption of data, loss of goodwill or reputation, cost of substitute services, unauthorized access to or loss of your personal information, or any similar or related harms—whether arising in tort (including negligence), contract, statute, equity, or otherwise—even if such damages were foreseeable or the Protected Parties were advised of the possibility of such damages.
This limitation shall apply to any claim arising out of or in connection with your use of, or inability to use, the Platforms or any of their components or services, any action or inaction by any third party, any errors, omissions, interruptions, defects, delays in operation or transmission, malware or viruses transmitted through the Platforms, or any transactions or communications conducted through or facilitated by the Platforms.
In jurisdictions where certain exclusions or limitations of liability are not allowed, the liability of the Protected Parties shall be limited to the fullest extent permitted by law. In no event shall the total liability of the Protected Parties, whether in contract, warranty, tort (including negligence), strict liability or otherwise, exceed the lower of the amount paid by you to da Salon in the twelve (12) months preceding the incident or INR 10,000 / SGD 200 / AUD 200 / USD 200, depending on your country of registration.
You acknowledge that the limitations and exclusions in this section are reasonable, reflect the nature of the Platforms, and form an essential basis of the bargain between you and da Salon.
You agree to fully indemnify, defend, and hold harmless da Salon, its parent companies, regional operators, affiliates, subsidiaries, directors, officers, employees, contractors, licensors, agents, business associates, and service providers from and against any and all claims, demands, liabilities, damages, judgments, losses, costs, expenses, or fees (including reasonable attorneys’ fees and litigation costs) arising directly or indirectly from your use of or access to the Platforms, your breach or alleged breach of these Terms, your violation of any rights of another individual or entity (including but not limited to intellectual property rights, data protection rights, and consumer protection laws), your conduct in connection with third-party services accessed through the Platforms, or your submission of any content or material that causes harm or legal exposure to da Salon or any of its stakeholders.
This indemnity obligation shall remain in effect even after the termination of your account or cessation of your use of the Platforms and shall survive any expiration of this agreement. You further agree that da Salon reserves the exclusive right to assume the defense and control of any matter otherwise subject to indemnification by you, and in such cases, you agree to cooperate fully with our defense and resolution of such claim.
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed and construed exclusively in accordance with the laws of the jurisdiction where the applicable da Salon operating entity is legally incorporated and operates, without regard to any principles of conflicts of law that may require the application of the laws of another jurisdiction. You acknowledge and agree that this choice of law reflects the nature of our global operations and ensures consistency in the enforcement of these Terms.
In the event of any disagreement, controversy, or dispute arising out of or relating to your use of the Platforms, the services provided therein, or the interpretation, breach, or enforcement of these Terms, both parties shall first attempt to resolve the matter amicably and in good faith through informal negotiations. If the dispute cannot be resolved within a reasonable period, not to exceed thirty (30) calendar days, either party may initiate formal legal proceedings exclusively in the competent courts located in the country and region of the respective da Salon operating entity.
You expressly waive any objection to the jurisdiction, venue, or convenience of such courts and agree not to bring any claims or proceedings in any other forum unless mutually agreed upon in writing by both parties. This clause does not limit da Salon’s right to seek injunctive or equitable relief in any jurisdiction to prevent or address actual or threatened violations of its intellectual property rights, data security policies, or other legal interests.
By registering as a partner on any da Salon Platform—including but not limited to da Salon Partner, da Salon Market, or da Salon Connect—you grant da Salon and its authorized affiliates a worldwide, non-exclusive, royalty-free right to use your business name, logo, brand identifiers, and publicly available images or content (such as storefronts, services, reviews, or product listings) for promotional, informational, and marketing purposes. This includes usage on da Salon’s website, mobile apps, social media channels, sales presentations, investor communications, public campaigns, or media kits.
This permission extends to showcasing your participation on the Platform (e.g., “available on da Salon”), highlighting business success stories, announcing new partnerships, or advertising your offerings to clients or the broader salon industry.
If you wish to opt out of any specific use of your brand, you may write to us at support@dasalon.com, and we will review the request. However, this will not apply retroactively to uses already made prior to the request.
Last updated: 05-Apr-2025